A functioning heating system is not a luxury—it’s a legal requirement. Especially during the colder months, tenants are entitled to live in a home that is warm and safe. Yet, many landlords delay or outright refuse to fix broken heating systems, leaving tenants in uncomfortable and even dangerous living conditions.
At Housing Disrepair Team, we’ve seen countless cases where landlords neglect their duty to provide adequate heating. Our team of dedicated housing disrepair experts helps tenants across the UK hold landlords accountable and secure the repairs and compensation they deserve.

Why Heating Matters Legally and Medically
Under the Landlord and Tenant Act 1985, landlords must ensure that installations for space heating and hot water are in proper working order. If your home is cold and damp due to a faulty heating system, it can lead to health problems such as respiratory infections, worsened asthma, and even mental health challenges due to prolonged stress.
Steps to Take if Your Heating Isn’t Working
- Notify Your Landlord in Writing: Always report the issue in writing (email or letter) and request prompt action. Be specific about what’s wrong and how it affects your living situation.
- Allow a Reasonable Timeframe: Depending on the severity, landlords typically have 24-72 hours to respond to urgent repairs like heating.
- Keep Records: Document everything—emails, texts, and take photos or videos showing the temperature and any resulting issues like mould or damp.
- Report to the Council: If your landlord ignores your requests, you can contact your local council’s environmental health department. They can inspect the property and enforce repairs.
- Seek Legal Assistance: If all else fails, it’s time to involve legal professionals who specialise in housing disrepair claims.
How We Can Help
At Housing Disrepair Team, we specialise in supporting tenants across the UK who are living in unsafe or poorly maintained homes due to landlord neglect. We understand how frustrating and distressing it can be to live with serious housing issues such as damp and mould, pest infestations, leaks, broken heating systems, or faulty windows and doors. Our mission is to ensure every tenant has access to a safe, habitable living environment—and the justice they deserve when landlords fail to uphold their legal responsibilities.
We offer a no-win, no-fee service, meaning there’s no financial risk to you. If we don’t win your case, you don’t pay us a penny. This approach allows all tenants, regardless of their financial situation, to access expert legal help and take action without worrying about upfront legal costs.
Our experienced team handles everything from start to finish. We begin by assessing your situation through a free consultation. If we believe you have a valid case, we’ll guide you through every step of the process—from gathering evidence and contacting your landlord, to filing a legal claim and ensuring that all necessary repairs are completed.
But we don’t stop at legal paperwork. Our goal is not just compensation—we work hard to ensure that the repair work is actually done and that your home becomes safe and comfortable again. Whether it’s getting the heating fixed during the winter, addressing mould growth that’s affecting your health, or demanding urgent plumbing or structural repairs, we advocate firmly on your behalf.
We know how stressful these situations can be, especially when you feel like no one is listening. That’s why we treat every case with care and urgency, and keep you informed throughout the process. You’ll never feel like just another case number with us.
If you’ve been putting up with poor living conditions and your landlord hasn’t taken action despite repeated requests, it’s time to let professionals step in. Housing Disrepair Team is here to support you, represent your interests, and make sure your voice is heard. Let us help you take control of your situation and get your home—and peace of mind—back.
Why Choose Housing Disrepair Team?
Choosing the right team to support you through a housing disrepair claim can make a world of difference. At Housing Disrepair Team, we combine legal expertise with a deep understanding of tenant rights. We focus exclusively on helping renters who have been let down by their landlords, and we’ve built a strong reputation for delivering results.
Our process is simple, transparent, and built around your needs. From the moment you contact us, we aim to make the journey as stress-free as possible. We’ll listen to your concerns, help you understand your rights, and give you clear advice on your next steps. You’ll never be left in the dark—we believe in honest communication and complete transparency throughout your case.
Types of Housing Disrepair Cases We Handle
We deal with a wide range of housing issues that impact the health and safety of tenants, including:
- Damp and Mould – which can lead to respiratory issues and cause serious damage to your belongings.
- Water Leaks and Flooding – often caused by faulty roofing, plumbing, or broken seals.
- Pest Infestation – such as rats, mice, or insects entering due to poor maintenance or structural issues.
- Broken Heating Systems – especially dangerous during colder months, affecting health and well-being.
- Faulty Windows and Doors – which pose both a security and health hazard.
- Unsafe Electricals or Plumbing – that create risk of fire, injury, or long-term damage.
If your home suffers from any of these issues, and your landlord has not taken action after being notified, you could be entitled to compensation and required repairs under housing disrepair laws.
We Work on Your Behalf—Every Step of the Way
We take on the burden of legal action so you can focus on living comfortably again. Our team gathers the necessary evidence, arranges independent inspections if needed, and builds a strong case on your behalf. You’ll be supported by legal professionals who are familiar with housing disrepair law and committed to getting results.
You don’t have to accept unsafe living conditions. With Housing Disrepair Team, help is just a call or message away. Whether you’re unsure of your rights or ready to begin a claim, we’re here to guide you through the entire process—and get you the outcome you deserve.
Take Control of Your Living Conditions
No one should be forced to suffer in a cold home. If your landlord refuses to fix your broken heating system, take action. With the right steps and expert support, you can assert your rights and reclaim the comfort and safety of your home. Contact Housing Disrepair Team today and let us help you take the next step.