By smithameliaa 
Ethiopian Airlines, the largest and most reputable airline in Africa, has built a strong presence worldwide, including in the United States. One of its key regional service points is the Ethiopian Airlines Virginia Office, a hub for travelers in the Mid-Atlantic region.
For passengers looking to fly to Ethiopia, connect across Africa, or travel globally via Addis Ababa, the Ethiopian Airlines Office in Virginia provides in-person assistance, expert guidance, and complete ticketing support. Whether you’re planning a family vacation, business trip, or a group journey, the Ethiopian Airlines ticket office in Virginia is ready to help you manage your travel efficiently.
This detailed article explores everything you need to know about the Ethiopian Airlines Virginia Office — from location and services to why it’s a trusted destination for travelers in the U.S.
About Ethiopian Airlines
Founded in 1945, Ethiopian Airlines is the national carrier of Ethiopia and a member of the Star Alliance network. It operates one of the youngest and most advanced fleets in Africa, flying to over 130 destinations on five continents. Known for its reliability, innovation, and excellent customer service, Ethiopian Airlines is the preferred choice for passengers flying to and from Africa.
The airline’s hub at Addis Ababa Bole International Airport (ADD) connects travelers to major cities across Africa, the Middle East, Europe, Asia, and North America.
Importance of the Ethiopian Airlines Office in Virginia
While digital platforms provide quick access to bookings and support, many passengers still prefer personalized service. The Ethiopian Airlines Virginia Office serves as a convenient point of contact for travelers who want face-to-face assistance, especially when dealing with complex travel arrangements or international documentation.
The office also plays an essential role for the Ethiopian and African diaspora in the DMV area (D.C., Maryland, and Virginia), making it easier to plan trips home or explore the African continent.
Ethiopian Airlines Virginia Office – Location
Address:
Ethiopian Airlines Ticket Office in Virginia
277 South Washington Street
Suite 210
Alexandria, VA 22314
United States
This central location in Old Town Alexandria is easily accessible by public transportation and major roadways, serving travelers throughout Virginia and nearby regions.
Office Hours
The Ethiopian Airlines Office in Virginia maintains standard weekday hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday and Sunday: Closed
- Holidays: Hours may vary — call ahead for confirmation
Contact Details
If you need help with a booking or have questions about travel policies, you can reach the Ethiopian Airlines Virginia Office via:
- Phone: +1 (703) 682-0570
- Fax: +1 (703) 682-0572
The team at the Virginia office is friendly, experienced, and equipped to assist with a wide range of passenger needs.
Services Provided at the Ethiopian Airlines Ticket Office in Virginia
The Ethiopian Airlines Office in Virginia offers a comprehensive range of travel services to ensure passengers have a smooth and informed journey. Key services include:
1. Flight Booking and Ticketing Services
- Book one-way, round-trip, and multi-city flights
- Compare fares and seat classes (Economy or Cloud Nine)
- Receive updates on promotional offers and seasonal discounts
- Access special fare plans for students, seniors, and groups
2. Flight Modifications and Rebooking
- Change your travel date, time, or destination
- Process ticket cancellations and obtain refunds
- Handle rebooking after missed or canceled flights
- Adjust itineraries due to travel restrictions or personal emergencies
3. Baggage Information and Support
- Get details on baggage allowance (checked and carry-on)
- Purchase extra baggage for international flights
- Report delayed, lost, or damaged luggage
- Receive help with oversized or special baggage items
4. Visa and Travel Document Guidance
- Assistance with visa requirements for Ethiopia and transit destinations
- Passport validation checks and travel document reviews
- COVID-19 entry protocols and health certificate guidance
- Travel insurance and quarantine policy support
5. Group and Corporate Travel Assistance
- Plan large group itineraries with personalized support
- Access group fare discounts and seat blockings
- Manage business travel accounts and billing
- Coordinate travel for conferences, weddings, or mission trips
6. Special Passenger Support
- Request wheelchair services or medical assistance
- Get help booking travel for unaccompanied minors
- Arrange pet transport in the cabin or as cargo
- Order special in-flight meals (vegan, kosher, halal, etc.)
7. ShebaMiles Loyalty Program Assistance
- Enroll in the ShebaMiles frequent flyer program
- Claim missing miles from past flights
- Redeem miles for free tickets, upgrades, or lounge access
- Get updates on elite status and program benefits
Ethiopian Airlines Flights from the D.C.–Virginia Area
Passengers who visit the Ethiopian Airlines Virginia Office typically depart from Washington Dulles International Airport (IAD) — the airline’s primary U.S. gateway to Africa.
Route Details:
- Departure Airport: Washington Dulles (IAD)
- Arrival Airport: Addis Ababa Bole International (ADD)
- Aircraft Type: Boeing 787 Dreamliner
- Cabin Classes: Economy and Cloud Nine (Business)
From Addis Ababa, travelers can seamlessly connect to over 50 African cities, including:
- Nairobi, Kenya
- Kigali, Rwanda
- Accra, Ghana
- Lagos, Nigeria
- Johannesburg, South Africa
- Entebbe, Uganda
Terminal Information at Washington Dulles (IAD)
Ethiopian Airlines operates from Concourse B at Dulles International Airport.
Passengers are encouraged to arrive at least 3 hours before departure for international flights to allow time for:
- Check-in and baggage drop
- Immigration and security checks
- Health and travel document validation
How to Reach the Ethiopian Airlines Virginia Office
Located in Alexandria, the Virginia office is easy to reach from across the D.C. metro area.
By Metro:
- Take the Yellow or Blue Line to King Street Station
- Use a short taxi or bus ride to reach South Washington Street
By Car:
- Accessible via I-95, Route 1, or the George Washington Parkway
- Street parking and garage options are available nearby
By Bus:
- DASH and Metrobus routes stop close to the office
Why Choose the Ethiopian Airlines Ticket Office in Virginia?
There are many reasons travelers choose to visit the Ethiopian Airlines Virginia Office:
- Expert Guidance: Staff provide in-depth help with travel rules, airline policies, and destinations
- Convenient Location: Ideal for residents of Northern Virginia, D.C., and Southern Maryland
- Personalized Service: More responsive than online portals or international call centers
- Immediate Resolution: Solve ticket, baggage, and ShebaMiles issues faster
- Cultural Understanding: Staff often speak multiple languages and understand the needs of the local community
Conclusion
The Ethiopian Airlines Virginia Office is a trusted and valuable resource for U.S.-based passengers flying to Africa and beyond. From booking your ticket to managing travel documents and ShebaMiles, the office ensures every part of your journey is handled with professionalism and care.
If you’re located in the D.C.–Virginia region and flying with Ethiopian Airlines, don’t hesitate to visit or contact the Ethiopian Airlines ticket office in Virginia. You’ll receive expert help from a dedicated team focused on delivering an exceptional travel experience.
Frequently Asked Questions (FAQs)
Q1: Where is the Ethiopian Airlines Office in Virginia located?
A: 277 South Washington Street, Suite 210, Alexandria, VA 22314, USA.
Q2: What are the office hours?
A: Monday to Friday, 9:00 AM – 5:00 PM. Closed on weekends and public holidays.
Q3: Can I book or cancel a flight at the Virginia office?
A: Yes, you can book, rebook, or cancel tickets at the Virginia office.
Q4: Which airport does Ethiopian Airlines use near Virginia?
A: Ethiopian Airlines flies from Washington Dulles International Airport (IAD).
Q5: Does the office offer ShebaMiles support?
A: Yes, the Virginia office helps with ShebaMiles enrollment, redemptions, and account inquiries.
